ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

Shared Equipment and Services Core

Overview of Services

The Shared Equipment and Services Core is designed to house a multitude of equipment services. This core aims to streamline the process of scheduling and requesting services, ensuring that users can easily access the tools and resources they need.

 

Equipment/Service Contacts:

 MEG Calendar - Cassandra (Cassie) Cornell

 Molecular Medicine Shared Equipment - Jim Aloor

 RIIPL - Caresse Hightower

 

 

 

Contacts

Name Role Phone Email Location
Cassie Cornell
MEG - Calendar
 

 
ccornel@wakehealth.edu
 

 
Hamideh Bagherzadeh
MEG - Calendar
 

 
hbagherz@wakehealth.edu
 

 
Jim Aloor
MMSE - Operations Management
 
336 716 3474
 
jaloor@wakehealth.edu
 
575 Patterson Ave, Winston-Salem, NC 27101 Biotech Building 3W-011
 
Chien-Te (Peter) Lin
MMSE - Phenotyping & Mitochondrial manager
 
336 713 7148
 
chilin@wakehealth.edu
 
575 Patterson Ave, Winston-Salem, NC 27101 Biotech Building 3W-023
 
Sandy Sink
MMSE - Facility Staff
 
336-713-1690
 
sasink@wakehealth.edu
 
575 Patterson Ave, Winston-Salem, NC 27101 Biotech Building 3W-018
 
Caresse Hightower
RIIPL
 

 
rhightow@wakehealth.edu