Welcome!
ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Text Messaging Core (TMC), previously known as the Digital Communication (DComm) Core, is a shared resource that fulfills the high demand for a HIPAA-compliant, text messaging and interactive voice response (IVR) option for both research and clinical operations. TMC is administered by the Center for Healthcare Innovation and supported by Wake Forest Baptist Health and the Comprehensive Cancer Center.
Kristina Lewis, MD, MPH, Faculty Director
Elena Wright, MS, Project Manager
For Internal Use Only
https://intranet.wakehealth.edu/tools/digital-communications-core
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Elena Wright |
Project Manager II
|
203-524-5407
|
eswright@wakehealth.edu
|
